Create a visionary company

Your company’s value system offers the most enduring competitive advantage. Any competitor can copy an idea, reverse engineer a product or design a different product to achieve the same result. Visionary companies like Microsoft, SONY, Toyota and General Electric are set apart by their unique company culture.

To become a visionary company, you need clearly defined values and a vision to match. You can achieve success by focusing on these four strategic areas:

• Customer Satisfaction
• Employee Satisfaction
• Operational Excellence
• Financial Success

Catch the excellence habit

Implementing the changes your business needs can make the difference between failure and success. What does your business need in order to compete today and in the future?

• Streamline work practices to meet performance and financial targets and achieve operational excellence.
• Identify inefficiencies and adopt lean manufacturing processes.
• Develop an active strategy to successfully navigate difficult transition periods.
• Train employees with the skills and knowledge to excel.
• Continually exceed customer expectations to build loyalty and referrals.

Work smarter, not harder

Are you building a business for short-term gain or lasting success?

Do you want to protect your company against economic and industry challenges?

As a Business Lifeguard, I help save companies. I work with entrepreneurs to meet targets. I help identify problems and work with them to implement changes. With my assistance, companies move from surviving to thriving.

In 1993, Honeywell Canada was ready to close its GTA factory and move to Mexico. With my help, it implemented lean manufacturing practices. The company remained in Ontario and 300 jobs were saved.

Tesma, a division of Magna, designs and manufactures advanced engine components and systems for global distribution. Tesma hired me to guide, develop and train its leaders and employees to help its North American factories stay globally competitive.

How can you revolutionize your business? First, believe in people - beginning with yourself. Attract and surround yourself with supportive people - customers, employees, suppliers, the community - who want to succeed with you. Support them, and they will support you. Your company will grow and thrive.

Let’s work together to find a unique solution to help you meet the challenges of your industry and today’s marketplace.

I have helped companies achieve these goals:

• Productivity per employee up 40%
• Work in process inventory down 60%
• Time from order to customer delivery reduced 50%
• Decrease rework and scrap by 50% over two years
• ISO 9001 accreditation through training
• Corporate-wide customer satisfaction
  

Achieve Customer, Employee and Shareholder Delight

Customers want four things from companies today - low cost, high quality on-time delivery, courteous and timely communication. Invest in training the people who oversee the efficiency and quality of your daily production, who deal directly with customers, who deliver service. You can improve job satisfaction and the bottom line.

As a training and management consultant, I help your organization with:

• Lean manufacturing practices
• Project Management and Cost Control
• Training Strategy Development and Implementation
• Training Evaluation and Continuous Improvement
• Instructional Design, Development and Delivery
• Problem Solving Methods and Tools (8D, Kaizen, Six Sigma)
• Team Building and Development
• Performance Management, Coaching and Improvement Techniques
• Career and Succession Planning
  

My credentials

25-year track record in Leadership and Management, Business Strategy, Customer Satisfaction and Quality, Training and Adult Education.

norm@normnopper.com

Founder and Director of Varanor International, a Management and Training Consulting firm based in Markham, ON.

Developed a college–level Certificate Program in Training & Development.

Master of Arts in Education and Human Development from the George Washington University in Washington, DC and Bachelor of Business Administration from Wilfrid Laurier University, in Waterloo, Canada.

Industries I’ve worked with:

• General Manufacturing
• Automotive Parts
• Defense and Aeronautics
• Oil
• Pulp and Paper
• Health Care
• Spa and Aesthetics Services
• Online Retail and Distribution